Privacy Policy

1. Introduction

KarVenSen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number
• Company name and job title
• Billing and payment information
• Location data (with your permission)
• Communication preferences

2.2 Technical Information

We automatically collect certain information when you use our services:

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

2.3 Drone-Collected Data

During drone operations, we may collect:

• Aerial imagery and video footage
• Geospatial and GPS data
• Agricultural field data and analytics
• Survey and mapping information

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions and billing
• Sending service updates and communications
• Improving our products and services
• Analyzing usage patterns and trends
• Ensuring security and preventing fraud
• Complying with legal obligations
• Customizing your user experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in our operations
• Business Partners: With your consent for joint services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Drone-collected data is retained according to project agreements and applicable regulations.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time
• Opt-out of marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage
• Deliver personalized content
• Improve website functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes indicates acceptance.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Compliance

We comply with applicable data protection laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).